GoExchange for Carriers

Showcase all of your products in one web-based location while retaining members with the GoHealth Exchange Solution for carriers.

Components

The GoExchange solution includes the following components to create a full-service operation for offering defined contribution and purchasing health insurance:

Employer Portal - Employers define contributions, customize benefits portfolio, and track employee activity.

  • Create HRA plan designs, manage contributions and configure employee date of eligibility to receive benefits
  • View reports on employee participation, financial exposure, etc.
  • Download approved claim information for employee reimbursement

Employee Portal – Employees can search, compare and enroll in health plans in addition to managing ongoing administration of qualified claim submissions for reimbursements.

  • Manage personal information and qualified dependents
  • Download documents by plan period
  • View quotes and enroll in plans through an integrated online apply process
  • Submit claims to be reimbursed for qualified health expenses
  • View employer contributions
  • Access guided shopping support to make sure a plan selection is the right fit

Claims Administration Portal – Management of claims queues by the GoHealth claims staff

  • Claims portal manages approval/denial of HRA claims submitted by employees
  • Reports on claim submissions, approval rates, and documentation requirements
  • The employer no longer has to administer group enrollment, changes, etc.

Broker Portal – Dedicated or third party agents can assist throughout the setup and enrollment process.

  • Move or setup employers currently offering group benefits to the platform
  • Assist employers with setup
  • Help navigate employees through the shopping, enrollment and claims submission process
  • Outsourced call center agents, such as GoHealth licensed agents, can log into the broker portal to provide assistance throughout the process to both employers and employees

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